Privacy Policy
Effective January 1, 2026
Professional Round Rock Concrete Company, roundrockconcretecompany.com, hello@roundrockconcretecompany.com
Who this policy covers
This policy explains how Professional Round Rock Concrete Company, a concrete contractor in Round Rock, TX, handles the information you share with us through this website, by phone and during an estimate.
It applies to every page on our site, from the home page to our service and city pages. By using the site or contacting us, you agree to the practices described here. If you don't agree, please don't send us information through the site.
What information we collect
We collect what you choose to give us when you fill out a form, call us or ask for an estimate. That usually means your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway or a new patio.
If you send photos of your slab or yard, we keep those with your request so our crew knows what to expect before we come out.
Our site also collects some information automatically when you visit. This can include your browser type, device type, the pages you look at, how long you stay and the general area you're browsing from. This information doesn't tell us your name.
How we use your information
We use your information to answer your questions, schedule and give estimates, plan and do the work, send invoices and follow up after the job.
We also use general site information to see which pages people find useful and to fix anything that isn't working well.
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
Cookies and site analytics
Cookies are small files your browser saves so a site can remember things between visits. Our site may use them, along with analytics tools, to count visits and see how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work for reading and contacting us, though some features may not behave the same way.
Who we share information with
We share your information only when it's needed to run the business or the job. Our contact form is handled by an outside form service, and we may use other service providers for things like site hosting, analytics, scheduling and billing. These providers handle your information on our behalf.
We may also share information when the law requires it, to protect our rights or safety, or if the business is ever sold or merged, in which case this policy would still apply to what we hold.
How long we keep your information
We keep your contact details and job records for as long as we need them to do the work, honor any guarantee, keep accurate business and tax records and meet legal requirements.
When we no longer need the information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us to show you the personal information we hold about you, correct anything that's wrong or delete it. We'll do that unless we're required to keep certain records, and if so, we'll tell you why.
You can also ask us to stop sending you follow-up messages at any time. Some states give their residents additional privacy rights, and we'll honor those requests where they apply.
To make a request, reach us through our contact page. We may ask a few questions to confirm it's really you before we make changes.
How we protect your information
We take reasonable steps to keep your information safe and limit who can see it to the people who need it for your job.
No website or storage system is completely secure, so we can't promise that information sent over the internet will never be exposed. If you have something sensitive to share, give us a call instead.
Children's privacy
Our site is meant for adults planning work on their homes or property. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our practices or the law change. The current version will always be on this page, so check back if you have questions about how we handle your information.
How to raise a privacy concern
If you have a question or concern about your privacy, call us at (512) 276-6396 or send a message through our contact page. We reply within 1 business day.
You can read more about who we are and how we work on our about page.